Terms & Conditions
Returns and Refunds Policy
If for any reason you find our product unsatisfactory, you may request a return within 30 days of receipt for a refund or credit towards another purchase. All returns require you to contact us first to obtain a Return Authorization.
There is a 30% restocking fee for items that are not brand new and not in their original packaging. Any restocking or non-refundable shipping fees will be disclosed prior to authorization of the return.
Return shipments must comply with the original shipping method and packaging requirements:
- For items shipped via UPS, a return shipping label or document will be provided.
- For freight shipments, items must be returned on the original pallet and follow freight shipping guidelines.
- No returns or refunds will be accepted for items that have been delivered and assembled by our team. Once delivery and assembly services have been completed, the sale is considered final.
Customers are responsible for inspecting all items prior to delivery and assembly.
Refunds
Once we receive your returned item and inspect it, we will notify you of the approval or rejection of your refund. If approved, refunds will be processed to the original payment method, typically within 24-48 hours, depending on your card issuer.
Privacy Policy
Last updated: May 27, 2025
This Privacy Policy describes how Instant Gym (“we,” “our,” “us”) collects, uses, discloses, and protects your information when you visit or make a purchase from instant-gym.com (the “Site”) and use our services. By using our Site and services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
- Personal Information You Provide: Full name, email address, billing/shipping address, phone number, payment details, login credentials, and customer support communications.
- Automatically Collected Data: IP address, browser type, device information, pages visited, time spent, referral URLs, and clickstream data via cookies and similar technologies.
- From Third-Party Services: Personal data from social login providers like Google or Facebook.
2. How We Use Your Information
To process orders, manage accounts, communicate updates, personalize your experience, improve services, comply with laws, prevent fraud, and enforce our terms.
3. Cookies and Tracking Technologies
We use essential, performance, functionality, and advertising cookies. You may control cookies via your browser settings, but disabling certain cookies may impact your experience.
4. Third-Party Service Providers
We use trusted third parties for payment processing, shipping, marketing, analytics, and customer support, who access data only as necessary and under confidentiality agreements.
5. Sharing Your Information
We do not sell your data. We share it only with service providers, for legal compliance, business transfers, or with your consent.
6. Your Rights and Choices
Access, correction, deletion, restriction, portability, and marketing opt-out rights apply. Contact us at contact@instant-fulfillment.com to exercise your rights.
7. Data Retention
Personal data is retained only as necessary to provide services, comply with laws, resolve disputes, and enforce agreements.
8. Security
We apply industry-standard safeguards but cannot guarantee absolute security due to inherent internet risks.
9. Children’s Privacy
Our services are not for persons under 18. We do not knowingly collect data from children under 18.
10. International Transfers
Data may be transferred internationally, including to the US, with your consent by use of our Site.
11. California Privacy Rights (CCPA)
California residents have additional rights under CCPA, including access, deletion, and opt-out rights. Contact us at contact@instant-fulfillment.com.
12. Updates to this Policy
We may update this policy occasionally. Updated versions will be posted with the “Last updated” date.
13. Contact Us
For questions about this policy or your data:
Email: contact@instant-fulfillment.com
[Insert physical business address here]
By using our Site and services, you agree to these Terms and our Privacy Policy.